Returns & Exchanges
At RWHOME, we want you to love every piece you choose for your sanctuary, which is why we offer a 30-day return window for most items in original condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your RWHOME account or visit our returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.
